2020 Convention Schedule

​9:00 a.m. - 10:30 a.m. - Opening Session
Artificial Intelligence and Big Data and It's Role in Your Agency
Chris Paradiso
(1.5 IN CE credits)
10:30 a.m. - 12:00 p.m. - Breakout Sessions
Getting Your Agency Social
Chris Paradiso
(1.5 IN CE credits)
Tax Implications of Owning an Agency
Jon Persky
(1.5 IN CE credits)
Unusual Claims You Never Want to See
 Todd Davis
(1.5 CE credits pending)
12:00 p.m. - 2:30 p.m.
Tradeshow/Lunch
*Free for all Agency Staff*
2:30 p.m. - 4:00 p.m. - Breakout Sessions
How our Agencies' Retention is Centered Around Data Scientist
Chris Paradiso
(1.5 IN CE credits)
Finding (and Hiring) the Right Employees
​​Jon Persky
(1.5 IN CE credits)
E&O: It's Not My Fault
 (2:30 p.m. - 5:30 p.m.)
Todd Davis
(3 CE credits pending)
4:00 p.m. - 5:30 p.m. - Breakout Sessions
The Power of Brand
Chris Paradiso
(1.5 IN CE credits)
Agency Staff Productivity
Jon Persky
(1.5 IN CE credits)
E&O: It's Not My Fault
(continued)
Todd Davis
(3 IN CE credits pending)
5:30 p.m. - 6:30 p.m.
 Networking/Cocktail Reception
Sponsored by:
7:00 p.m. - 10:00 p.m.
Thursday Night Social @ Saint Joseph Hall
Separate Registration Required!
Sponsored by:
9:00 a.m. - 10:30 a.m. - Breakout Sessions
CGL and the Contractor: Traps & Tricks
Ted Kinney
(1.5 IN CE credits)
How Owners & Mangers Can Turn a CSR's Service Mindset into a Agency Accelerator 
​(9:00 a.m. - 12:00 p.m.)
Sheldon Snodgrass
(3 hrs IN CE credits)
2020 Legislative Update
Marty Wood
(1.5 IN CE credits)
10:30 a.m. - 12:00 p.m. - Breakout Sessions
The Insurance Agent's Standard of Care: What is Your Legal Duty to Your Insureds?
Ted Kinney
(1.5 IN CE credits)
How Owners & Mangers Can Turn a CSR's Service Mindset into a Agency Accelerator 
​(continued)
Sheldon Snodgrass
(3 hrs IN CE credits)
Cyber Liability Basics
Lisa Micciche & David Rupnow
(1.5 IN CE credits)
12:00 p.m. - 1:30 p.m. - Keynote Lunch
Mine Your Acre of Diamonds
Mike Stromsoe
1:30 p.m. - 3:00 p.m. - Breakout Sessions
Ethics: Who Needs 'Em
​(1:30 p.m. - 4:30 p.m.)​
Ted Kinney
(3 IN CE Ethics credits)
How to Harness the Power of Habits
Sheldon Snodgrass
(1.5 IN CE credits)
3:00 p.m. - 4:30 p.m. - Breakout Sessions
Ethics: Who Needs 'Em
​(continued)
Ted Kinney
(3 IN CE Ethics credits)
How Can I Communicate Value When All They Care About is Price?
​Sheldon Snodgrass
(1.5 IN CE credits)
Ready to get registered?
 Click here for the session descriptions. 

If you have questions regarding our Convention, please contact Libby at 
​(317) 899-9200 or Libby@PIAIndiana.com.