2020 Convention Schedule

​9:00 a.m. - 10:30 a.m. - Opening Session
Artificial Intelligence and Big Data and It's Role in Your Agency
Chris Paradiso
(1.5 IN CE credits)
Sponsored by:
10:30 a.m. - 12:00 p.m. - Breakout Sessions
Getting Your Agency Social
Chris Paradiso
(1.5 IN CE credits)
Sponsored by:
Tax Implications of Owning an Agency
Jon Persky
(1.5 IN CE credits)
Unusual Claims You Never Want to See
 Todd Davis
(1.5 IN CE credits)
12:00 p.m. - 2:30 p.m.
Tradeshow/Lunch
*Free for all Agency Staff*
2:30 p.m. - 4:00 p.m. - Breakout Sessions
How our Agencies' Retention is Centered Around Data Scientist
Chris Paradiso
(1.5 IN CE credits)
Finding (and Hiring) the Right Employees
​​Jon Persky
(1.5 IN CE credits)
Sponsored by:
E&O: It's Not My Fault
 (2:30 p.m. - 5:30 p.m.)
Todd Davis
(3 IN CE credits)
Sponsored by:
4:00 p.m. - 5:30 p.m. - Breakout Sessions
The Power of Brand
Chris Paradiso
(1.5 IN CE credits)
Agency Staff Productivity
Jon Persky
(1.5 IN CE credits)
E&O: It's Not My Fault
(continued)
Todd Davis
(3 IN CE credits pending)
5:30 p.m. - 6:30 p.m.
 Networking/Cocktail Reception
Sponsored by:
7:00 p.m. - 10:00 p.m.
Thursday Night Social @ Saint Joseph Hall
Separate Registration Required!
Sponsored by:
9:00 a.m. - 10:30 a.m. - Breakout Sessions
CGL and the Contractor: Traps & Tricks
Ted Kinney
(1.5 IN CE credits)
Sponsored by:
How Owners & Mangers Can Turn a CSR's Service Mindset into a Agency Accelerator 
​(9:00 a.m. - 12:00 p.m.)
Sheldon Snodgrass
(3 hrs IN CE credits)
Sponsored by:
2020 Legislative Update
Andrew Huff & Marty Wood
(1.5 IN CE credits)
Sponsored by:
10:30 a.m. - 12:00 p.m. - Breakout Sessions
The Insurance Agent's Standard of Care: What is Your Legal Duty to Your Insureds?
Ted Kinney
(1.5 IN CE credits)
How Owners & Mangers Can Turn a CSR's Service Mindset into a Agency Accelerator 
​(continued)
Sheldon Snodgrass
(3 hrs IN CE credits)
Cyber Liability Basics
Lisa Micciche & David Rupnow
(1.5 IN CE credits)
12:00 p.m. - 1:30 p.m. - Keynote Lunch
Mine Your Acre of Diamonds
Mike Stromsoe
1:30 p.m. - 3:00 p.m. - Breakout Sessions
Ethics: Who Needs 'Em
​(1:30 p.m. - 4:30 p.m.)​
Ted Kinney
(3 IN CE Ethics credits)
How to Harness the Power of Habits
Sheldon Snodgrass
(1.5 IN CE credits)
3:00 p.m. - 4:30 p.m. - Breakout Sessions
Ethics: Who Needs 'Em
​(continued)
Ted Kinney
(3 IN CE Ethics credits)
Sponsored by:
How Can I Communicate Value When All They Care About is Price?
​Sheldon Snodgrass
(1.5 IN CE credits)
Sponsored by:
Ready to get registered?
 Click here for the session descriptions. 

If you have questions regarding our Convention, please contact Libby at 
​(317) 899-9200 or Libby@PIAIndiana.com.