Nominate an Outstanding CSR
This award recognizes the achievements of an Outstanding Customer Service Representative. This award recipient competes with his/her counterparts from other state associations for the National Outstanding CSR of the Year presented by the Risk & Insurance Education Alliance.
Who can nominate?
Anyone can make a nomination. You can even nominate yourself! Simply fill out and submit the Nomination Form. Once you have nominated someone, encourage them to write their essay and submit their entry. The individual who nominates the National Winner will receive a $1,000 cash award.
Who can enter?
Anyone, regardless of affiliation or professional designation, whose primary duties center on insurance customer service, is eligible to enter. A CIC or CISR designation is not required. However, we recommend that candidates have a minimum of two years of industry experience and enough experience to share through their essays.
Eligible Candidates must:
Deadline:
The competition deadline is August 1st. Nominees must submit a completed entry form along with an essay and letter(s) of recommendation to PIA of Indiana no later than Monday, May 1st.
Award Information:
Who can nominate?
Anyone can make a nomination. You can even nominate yourself! Simply fill out and submit the Nomination Form. Once you have nominated someone, encourage them to write their essay and submit their entry. The individual who nominates the National Winner will receive a $1,000 cash award.
Who can enter?
Anyone, regardless of affiliation or professional designation, whose primary duties center on insurance customer service, is eligible to enter. A CIC or CISR designation is not required. However, we recommend that candidates have a minimum of two years of industry experience and enough experience to share through their essays.
Eligible Candidates must:
- Be insurance customer service representatives, account managers, or have primary responsibility for customer service duties
- submit a completed Entry Form that includes references, education/contribution/achievement information
- Submit letters of recommendation from business/professional references
- Write a 500-to-1000-word essay on the following topic: What you love about this industry—what first drew you to it, what continues to inspire you, and why the work matters to you. Consider your professional journey, including key moments, challenges, or milestones that have shaped your growth, the skills and values you are most proud of developing, and how these experiences have influenced the way you show up in your role. As part of this reflection, look ahead by sharing how your passions and experiences continue to motivate you, the impact you hope to make moving forward, and how you see yourself contributing to the continued success and evolution of this industry.
Deadline:
The competition deadline is August 1st. Nominees must submit a completed entry form along with an essay and letter(s) of recommendation to PIA of Indiana no later than Monday, May 1st.
Award Information:
Now Accepting 2026 Nominations!
