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  • Membership
    • Our Mission
    • Member Benefits >
      • EDUCATION
      • INFORMATION
      • ADVOCACY
      • PROTECTION
    • Publications
    • Join Now!
  • Education & Events
    • Annual Convention >
      • Registration
      • Schedule
      • Session Descriptions
      • Sponsors & Exhibitors
    • Annual Golf Outing
    • CISR >
      • CISR - Online Exams
      • CISR Elite
    • CPIA
    • E&O Loss Seminars
    • Young Agents Events >
      • YPIA Podcast
    • Webinars
    • On-Demand CE
    • Pathfinder Insurance Training
    • In-House Education
    • CIC
  • Insurance for Agents
    • E&O
    • Health Care Plan
    • Cyber Insurance
    • EPLI
    • Umbrella
    • PIA Trust
  • Consumer Information
    • Find an Agent
    • Careers in Insurance
    • What is PIA?
    • Why Choose an Independent Agent?
    • Glossary of Insurance Terms
  • About PIA
    • Our Mission
    • Careers in Insurance
    • Who We Are >
      • Board of Directors
      • Professional Staff
      • PIA Code of Ethics
    • StarPartners >
      • Become a StarPartner
    • Young Professional Insurance Agents
    • Advocacy >
      • IMPAC
      • National Policy & Advocacy Priorities
      • Find Your Legislator
    • Buy Button
    • Awards >
      • Award Nomination
      • Ralph Cleveland Agent of the Year
      • Young Insurance Professional of the Year
      • Company Award of Excellence
      • Company Person of the Year
      • Outstanding CSR of the Year >
        • Nominate an Outstanding CSR
    • Job Board
    • Contact Us
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​Since 2004, PIA and The Hartford have joined together to provide PIA member agents the opportunity to offer your customers flood insurance through The Hartford, a WYO company. PIA members earn great commissions on flood insurance sales and have access to a flood insurance processing center that does most of the heavy lifting for them. 

Ready to enroll? Want detailed program information?
Please contact
Michele Battis of The Hartford at (704) 972-5918 or michele.battis@thehartford.com.

The Hartford Difference

The Hartford is dedicated to providing agents with extraordinary customer service and value. The Hartford Flood program offers an easy enrollment process, competitive commissions and allows you to broaden your offerings to customers who are in areas susceptible to flooding.

Through our national flood insurance service center, we offer the most advanced Internet services available including:
  • flood zone determinations,
  • claims reporting,
  • policy database download and maintenance,
  • electronic application submission,
  • electronic movement of premium and commission funds,
  • rating software download,
  • production reports,
  • assistance in obtaining elevation certificates, and
  • repetitive loss review

Our flood processing and claims management services are the most timely and accurate in the industry. We also have a specialized department to handle book of business transfers. Commission and cancellation refund checks are processed and mailed in a consistent and timely manner. Commissions are payable on the 15th of each month from The Hartford, an "A" Rated company.

The PIA Member Advantage

As a participant in PIA National's official flood insurance program, you have the power of PIA behind you. Our dedicated staff is here to help should you need assistance. Furthermore, participating PIA members have access to the Flood Insurance Marketing Support Center -- a PIA member-only benefit. To access, the Marketing Support Center, you'll need to login with your PIA National login ID. 

Available Programs

Several programs are available to PIA members:

Standard Program
The Standard program includes a web-based application process with your agency doing the customer service administration with Internet and live customer service support. With this web-based program, you can keep policy quotes on a local PC and print policies and endorsements, right in your office. In addition to complete training materials, you will also receive agency production reports.

With The Hartford, PIA members will receive service levels that significantly exceed federal standards including same day turnaround for Internet transactions and experienced and friendly customer service representatives.

Flood Solutions
The Flood Solutions program includes a streamlined application process with The Hartford's Flood Insurance Processing Center doing most of the work. Flood Solutions simplifies the writing of flood insurance for your agency. CSR's will do most of the work-ordering Flood Zone Determinations, working with you to get elevation certificates, quoting, issuing policies and providing service on new and renewal policies after the sale. These CSR's can work with your staff or directly with your customer as requested. The Flood Solutions program is ideal for agents who don't write a large amount of flood insurance and those agents who are just starting to write flood policies.

Surplus Lines Flood
For PIA members enrolled in The Hartford Flood Program, the following Surplus Lines flood insurance coverages are available through WNC First Insurance Services:
  • Excess Flood Insurance with policy limits in excess of the maximum NFIP limits are property coverage up to $15,000,000 in all states and contents coverage up to $1,000,000. There is no commercial contents coverage excess.
  • CBRA & OPA Areas with eligible properties including residential properties and condominium units and townhouses.

For questions or more information about the program and how it can fit your agency, contact Michele Battis of The Hartford at (704) 972-5918 or michele.battis@thehartford.com.
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50 E. 91st. Street, Suite 207, Indianapolis, IN, 46240  |  Phone: (317) 899-9200
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