Outstanding CSR of the Year
This award recognizes the achievements of an outstanding Customer Service Representative. The Outstanding CSR of the Year Award is one of the greatest professional honors a customer service representative can receive. It confers recognition of the highest order - an acknowledgement of the recipient's dedication, ability, commitment, and outstanding achievement. The award is open to everyone, regardless of affiliation or designation.
Our 2024 Winner: Hannah Agresti of Ashlin Hadden Insurance
Past Winners Include:
2023 - Kari Hendrix of Dimond Bros. Insurance, LLC
2022 - Stacy McClaine of Central Insurance Associates, Inc.
2021 - Pam Clark of WalkerHughes Insurance
2020 - Dawn Bryant-Smith of Shepherd Insurance
2019 - Denise Shelton of Hoffman Insurance Group
2018 - Amanda Stoller of Ovation Insurance
2017 - Ed Beck, CIC of Cardinal Insurance Services Inc.
2016 - Gina Floyd, CISR, AAI of ONI Risk Partners
2015 - Allison England, CISR of ISU The May Agency
2014 - Patricia L. Holycross, CIC, AAI of Brown & Brown of Indiana
2013 - Kristi Wood, CISR of Cardinal Insurance Services Inc.
2012 - Lisa Slone, ISU The May Agency
2011 - Lisa A. Witt, CIC, CISR
2010 - Tammy Harris, CISR of Brotherhood Mutual Insurance Company
2009 - Pamela A. Golden, CIC of Hylant Group, Inc.
2008 - Debra Jean Craig, CISR, ACSR, CPIW of Forrest Sherer, Inc.
2007 - Kay E. Chiaro, CPIW, ACSR, AIS of First Source Insurance
2006 - Christine Kneifel Smith of Smith, Sawyer & Smith, Inc.
2005 - Martha J. Sena, CIC, AAI, ACSR of Daly Insurance Services Inc
2004 - Jane McGarvey of Bob Byrd Agency
2003 - Lisa Kite of Gibson Insurance Agency
2001 - Le’Ann Linsmeyer of Burnette-Dellinger Insurance Agency
2000 - Brenda Wiley of Cousins Insurance Agency
1999 - Jo Ann Hurst of Conseco Risk Management
1998 - Laverne Carr of John R. Moore Agency, Inc.
2023 - Kari Hendrix of Dimond Bros. Insurance, LLC
2022 - Stacy McClaine of Central Insurance Associates, Inc.
2021 - Pam Clark of WalkerHughes Insurance
2020 - Dawn Bryant-Smith of Shepherd Insurance
2019 - Denise Shelton of Hoffman Insurance Group
2018 - Amanda Stoller of Ovation Insurance
2017 - Ed Beck, CIC of Cardinal Insurance Services Inc.
2016 - Gina Floyd, CISR, AAI of ONI Risk Partners
2015 - Allison England, CISR of ISU The May Agency
2014 - Patricia L. Holycross, CIC, AAI of Brown & Brown of Indiana
2013 - Kristi Wood, CISR of Cardinal Insurance Services Inc.
2012 - Lisa Slone, ISU The May Agency
2011 - Lisa A. Witt, CIC, CISR
2010 - Tammy Harris, CISR of Brotherhood Mutual Insurance Company
2009 - Pamela A. Golden, CIC of Hylant Group, Inc.
2008 - Debra Jean Craig, CISR, ACSR, CPIW of Forrest Sherer, Inc.
2007 - Kay E. Chiaro, CPIW, ACSR, AIS of First Source Insurance
2006 - Christine Kneifel Smith of Smith, Sawyer & Smith, Inc.
2005 - Martha J. Sena, CIC, AAI, ACSR of Daly Insurance Services Inc
2004 - Jane McGarvey of Bob Byrd Agency
2003 - Lisa Kite of Gibson Insurance Agency
2001 - Le’Ann Linsmeyer of Burnette-Dellinger Insurance Agency
2000 - Brenda Wiley of Cousins Insurance Agency
1999 - Jo Ann Hurst of Conseco Risk Management
1998 - Laverne Carr of John R. Moore Agency, Inc.
